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No airline check-in via 3rd party sites - it's about contract, security and data

China Southern clarified that its decision to stop 3rd party sites from offering services such as online check-in is well within the ambit of what a contract entails and in no way issues around the security and personal data of customers can be compromised.

07/26/2018|7:51:59 PM|ChinaTravelNews

Strengthening data prowess - a must in today's digital economy

Chinese airlines need to look at all the sources of data, especially their own first-party data, and act on it in order to stay competitive in a market where indigenous Internet giants are seemingly touching upon every sphere of life.

07/26/2018|3:32:52 PM|ChinaTravelNews

Foreign carriers fail to differentiate content despite NDC connectivity in China

IATA's NDC XML standard has enabled foreign carriers to come up with a differentiated offering for channels that have opted to connect via this standard. But the same isn't the case in China.

07/26/2018|9:34:09 AM|ChinaTravelNews

How AA is counting on technology and people to offer sublime customer experience?

American Airlines has upgraded its technology stack and structured teams in an agile way to sort out business issues for a differentiated passenger experience.

07/25/2018|2:37:31 PM|ChinaTravelNews

Ctrip launches first travel concept store in Dubai International Airport

The travel concept store at Dubai Airport is the first time Ctrip has brought its superior standards in customer service offline.

07/25/2018|10:18:02 AM|GlobalNewsWire

Ctrip eyes Asian and global presence with Trip.com’s diversifying services

The company is blazing a globalization trail through localizing its services in its targeted destinations, starting with the flourishing Asian neighbors.

08/01/2018|7:58:26 AM|ChinaTravelNews

Tujia, SiteMinder to better B&B management experience for overseas hosts

Before the announcement, thousands of lodging listings on Tujia's platform already utilized SiteMinder, so this new partnership is sure to provide hosts with better management experience.

07/23/2018|2:09:25 PM|Tujia

Booking funds Didi, Airbnb China names new president, Baidu and Alibaba vie for smart hotel

Booking Holdings invested $500 million in China’s ride-hailing platform Didi Chuxing. Airbnb China appointed a local serial entrepreneur as its new president. WeChat Pay decided to focus on outbound Chinese tourists.

07/23/2018|1:56:10 PM|ChinaTravelNews
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